Terms and Conditions

Effective date: January 1, 2026

These terms and conditions ("Terms") govern your use of the website marshallconcretepolishingandepoxyflooring.com and your engagement with Marshall Concrete Polishing & Epoxy Flooring ("we," "us," or "our") for flooring services. By accessing this website or requesting services from us, you agree to these Terms. Please read them carefully.

Acceptance of Terms

By using this website or contacting us to request services, you confirm that you are at least 18 years of age and that you have the legal authority to enter into agreements. If you do not agree to these Terms, do not use this website or request services from us.

Description of Services

Marshall Concrete Polishing & Epoxy Flooring is a concrete flooring contractor based in Marshall, TX. We provide services including but not limited to epoxy floor coatings, polished concrete, stained concrete, polyaspartic coatings, urethane cement flooring, garage floor coatings, concrete grinding and surface preparation, concrete sealing, concrete resurfacing, and related flooring services. All services are subject to a written agreement or estimate signed by both parties before work begins.

Estimates and Pricing

All estimates are provided in writing prior to the start of any work. An estimate reflects the scope of work as assessed during an on-site visit and is subject to change only if conditions are discovered during work that were not visible or reasonably discoverable during the initial assessment. Any changes to the scope of work that affect the price will be communicated to you before additional work proceeds. We will not perform out-of-scope work without your prior approval.

Estimates provided verbally, by phone, or by email before an on-site assessment are preliminary only and do not constitute a binding price commitment. A final written estimate is issued after we inspect the space in person.

Scheduling and Cancellation

Once a project is scheduled, we reserve crew time and materials for your job. If you need to cancel or reschedule, please notify us as soon as possible and no later than 48 hours before the scheduled start date. Cancellations made with less than 48 hours notice may result in a cancellation fee to cover reserved labor and material costs, as specified in your written agreement.

We reserve the right to reschedule work due to weather conditions that would compromise the quality of the installation. Concrete coatings are sensitive to temperature and humidity extremes, and we will not proceed with work under conditions that would cause the coating to fail. We will notify you as early as possible and work with you to reschedule at no additional charge.

Customer Responsibilities

Before work begins, you agree to:

• Clear the work area of all furniture, vehicles, shelving, tools, and personal property.
• Ensure safe access to the work area for our crew and equipment.
• Disclose any known conditions that may affect the work, including prior coatings, known water intrusion, or previous foundation repairs.
• Ensure utilities required for the work (power, water) are accessible during the project.

Failure to prepare the space as agreed may delay the start of work or result in additional charges. We are not responsible for damage to property that was not properly cleared from the work area before work began.

Payment Terms

Payment terms are stated in your written estimate or service agreement. Unless otherwise specified in writing, a deposit may be required prior to scheduling, with the remaining balance due upon completion of the work. Payment is accepted by the methods listed in your agreement.

Invoices not paid within the timeframe stated in your agreement may be subject to late fees. If payment is not received after reasonable attempts to collect, we reserve the right to pursue collection through available legal means. You are responsible for any costs of collection, including reasonable attorney fees.

Warranty and Workmanship

We stand behind our work. The specific warranty terms for your project will be stated in your written service agreement. Any workmanship warranty is limited to defects resulting directly from our installation and does not cover:

• Damage caused by conditions not disclosed prior to installation, including undisclosed moisture intrusion or prior structural issues.
• Normal wear and tear from use.
• Damage caused by improper cleaning products or methods after installation.
• Damage caused by events outside our control, including flooding, freezing, or impact damage.
• Failure resulting from the customer not following the care and maintenance instructions provided at project completion.

Limitation of Liability

To the fullest extent permitted by law, Marshall Concrete Polishing & Epoxy Flooring is not liable for any indirect, incidental, special, or consequential damages arising from the use of this website or from the services we provide - including but not limited to loss of use of a space, loss of income, or business interruption. Our total liability for any claim arising from services we perform is limited to the amount you paid us for the specific project giving rise to the claim.

Warranty Disclaimers

This website and the information it contains are provided "as is" without warranty of any kind. We make no guarantees that the site will be error-free, uninterrupted, or free of viruses. Information on this site about services, processes, and pricing is for general guidance only and does not constitute a binding offer.

Intellectual Property

All content on marshallconcretepolishingandepoxyflooring.com - including text, images, logos, and graphics - is the property of Marshall Concrete Polishing & Epoxy Flooring and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this site without our written permission.

Dispute Resolution

We prefer to resolve any dispute directly with you. If you have a concern about our services or a project, contact us first at quotes@marshallconcretepolishingandepoxyflooring.com and give us a reasonable opportunity to address it. If a dispute cannot be resolved through direct communication, the parties agree to attempt to resolve the matter through good-faith mediation before pursuing any other legal remedy.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action arising from these Terms or from services provided by Marshall Concrete Polishing & Epoxy Flooring shall be brought in a court of competent jurisdiction located in Texas.

Modifications to These Terms

We may update these Terms at any time. When we do, we will update the effective date at the top of this page. Your continued use of this website or continued engagement with our services after any update constitutes your acceptance of the revised Terms. If you disagree with updated Terms, stop using the site and contact us to discuss any active service agreement.

Contact

Questions about these Terms? Reach us at: